Return policy

Return Policy

At our store, we are committed to providing you with high-quality household products. If you are not completely satisfied with your purchase, our return policy will help you easily handle returns.

Return Period
You may request a return within 14 days of receiving your item.

Return Conditions

• Items must be in their original condition, unused, and with all original tags and packaging.
• All returned items must include proof of purchase, such as a copy of the invoice or order confirmation email.

Return Process

• Please contact our customer service team at [email protected] to explain the reason for the return and provide your order number.
• We will provide you with the return address and further instructions.
• Pack the item securely and include the proof of purchase, then ship it to the following address:
  401 S Main St, Bryan, TX 77803, United States.

Refund Processing
Once we receive and inspect the returned item, we will process your refund within 3 business days. Refunds will be issued using the original payment method.

Special Cases

• If the item is damaged during shipping, please contact us immediately at [email protected], and we will provide an appropriate solution.
• Sale items, personalized items, or hygiene products (such as bathroom supplies) typically do not qualify for returns unless there is a quality issue with the product.

If you have any questions about our return policy or need further assistance, please email us at [email protected], and we will be happy to assist you.