Return policy
At FASHION-WEARSS, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple return process.
Return Window:
You have 45 days from the date of delivery to return your item(s) for a full refund or exchange.
Return Conditions:
- The item(s) must be unworn, unwashed, and in their original condition with tags attached.
- The item(s) should be returned in their original packaging where possible.
How to Return:
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Contact us at [email protected] to initiate your return. Please include your order number and the reason for your return.
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Once your return is approved, send the item(s) to the following address:
Return Address: 204 Henry St, Rome, NY 13440 United States
Refunds and Exchanges:
- Once your return is received and processed, we will issue a refund to your original payment method.
- If you wish to exchange the item(s) for a different size or color, please specify this when contacting us, and we will guide you through the process.
Note:
Shipping costs for returns are the responsibility of the customer, unless the item is defective or incorrect. Please ensure you obtain proof of postage when returning items.
If you have any questions or need assistance with your return, feel free to reach out to us at [email protected].